1.2. Refund Process:
If you are eligible for a refund, please contact our customer support team at 8271802200 within 7 days from the delivery date.
Our customer support team will guide you through the refund process, which may involve providing proof of purchase and other relevant information.
1.3. Refund Methods:
Approved refunds will be issued using the original payment method used for the purchase. Please allow 7 for the refund to be processed and reflected in your account.
2.2. Return Process:
To initiate a return, please contact our customer support team at 8271802200 Our team will provide you with a return authorization and instructions on how to proceed.
2.3. Return Shipping:
For defective, damaged, or incorrect items, we will provide a prepaid return shipping label. However, for non-defective returns, you will be responsible for the return shipping costs.
2.4. Refunds for Returns:
Once we receive and inspect the returned item, we will process the refund or replacement, depending on the circumstances and your preference.