Refund & Return Policy


Refund Policy:


1.1. Eligibility for Refunds:

We offer refunds on eligible products purchased directly from  merabazaar.in To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when it was received.Non-refundable items include gift cards, downloadable software, personalized/customized products, and perishable goods (e.g., food items).


1.2. Refund Process:

If you are eligible for a refund, please contact our customer support team at 8271802200 within 7 days from the delivery date.

Our customer support team will guide you through the refund process, which may involve providing proof of purchase and other relevant information.


1.3. Refund Methods:

Approved refunds will be issued using the original payment method used for the purchase. Please allow 7 for the refund to be processed and reflected in your account.

Return Policy:

2.1. Eligibility for Returns:
We accept returns for products that are defective, damaged during transit, or if you received the wrong item. Please inspect your order upon delivery and contact us immediately if any issues are found.For non-defective items, we may accept returns within 7 days of the delivery date, subject to our discretion.


2.2. Return Process:

To initiate a return, please contact our customer support team at 8271802200  Our team will provide you with a return authorization and instructions on how to proceed.

When returning the product, ensure it is well-packaged to prevent damage during transit.


2.3. Return Shipping:

For defective, damaged, or incorrect items, we will provide a prepaid return shipping label. However, for non-defective returns, you will be responsible for the return shipping costs.


2.4. Refunds for Returns:

Once we receive and inspect the returned item, we will process the refund or replacement, depending on the circumstances and your preference.

Exceptions:
List any specific product categories or items that are not eligible for returns or refunds